Terms of service

Terms of Service

Effective Date: 01/05/2026

These Terms of Service (“Terms”) govern access to and use of https://alambraperfumes.com/ and all related services provided by AL AMBRA PERFUME TRADING L.L.C, trading as AL AMBRA PERFUMES (“we”, “us”, or “our”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use.

SECTION 1 – ACCESS AND ACCOUNT

You must be at least 18 years old or use the Services under supervision. You agree to provide accurate, current, and complete information.

You are responsible for:

  • Maintaining account confidentiality

  • All activities under your account

We may suspend or terminate accounts without notice if misuse, fraud, or policy violations are detected.

SECTION 2 – PRODUCTS

We provide fragrance products including Eau de Parfum, Extrait, perfume oils, mists, and bakhoor.

Product notes:

  • Appearance and packaging may vary

  • Fragrance performance varies by skin chemistry and environment

  • Product specifications may change without notice

We reserve the right to discontinue products or limit quantities.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

We may:

  • Accept or reject any order at our discretion

  • Cancel orders due to pricing errors, fraud risk, or stock issues

  • Limit quantities per customer or region

Orders are confirmed only after payment authorization.

SECTION 4 – PRICING AND BILLING

  • Prices are listed in AED unless stated otherwise

  • Prices may change without notice

  • VAT, shipping, and fees are calculated at checkout

You confirm:

  • Payment details are valid and authorized

  • Charges will be honored by your payment provider

SECTION 5 – SHIPPING AND DELIVERY

  • Delivery timelines are estimates, not guarantees

  • We are not liable for courier delays, customs, or external disruptions

  • Risk transfers to the customer upon dispatch

Incorrect address details may result in failed delivery and additional charges.

SECTION 6 – INTELLECTUAL PROPERTY

All website content, including:

  • Branding

  • Images

  • Text and product descriptions

is owned by AL AMBRA PERFUMES and protected under applicable laws.

Unauthorized use is prohibited.

SECTION 7 – OPTIONAL TOOLS

Third-party tools may be provided “as is”.

We:

  • Do not control or monitor these tools

  • Are not liable for their performance or outcomes

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We may link to external websites.

We are not responsible for:

  • Third-party content

  • Transactions outside our platform

Access is at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our store operates on Shopify infrastructure.

All transactions are between you and AL AMBRA PERFUMES. Shopify is not responsible for product-related claims.

SECTION 10 – PRIVACY

Your data is handled according to our Privacy Policy.

By using our Services, you agree to:

  • Data collection and processing

  • Use of third-party systems for operations

SECTION 11 – FEEDBACK

Any feedback submitted becomes non-confidential.

You grant us:

  • A perpetual, royalty-free right to use, modify, and distribute feedback

We are not obligated to respond or compensate for feedback.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to:

  • Correct errors in pricing or product details

  • Cancel orders affected by inaccuracies

This applies even after order submission.

SECTION 13 – PROHIBITED USES

You must not:

  • Use the site for unlawful purposes

  • Submit false or misleading information

  • Interfere with website security

  • Use bots, scraping tools, or automation

Violations may result in immediate suspension or legal action.

SECTION 14 – AUTOMATED ACCESS (AGENTS)

Automated systems must:

  • Identify themselves clearly

  • Not mimic human behavior

  • Not bypass security systems

We may restrict or block automated access at any time.

SECTION 15 – TERMINATION

We may terminate access:

  • Without notice

  • For violations, fraud, or operational reasons

You remain liable for all outstanding obligations.

SECTION 16 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is”.

We do not guarantee:

  • Continuous website availability

  • Error-free operation

  • Product suitability for individual expectations

SECTION 17 – LIMITATION OF LIABILITY

To the extent permitted by UAE law:

  • We are not liable for indirect or consequential damages

  • Liability is limited to the value of the purchased product

SECTION 18 – INDEMNIFICATION

You agree to indemnify AL AMBRA PERFUMES against:

  • Claims resulting from misuse of the Services

  • Violation of these Terms

  • Breach of applicable laws

SECTION 19 – SEVERABILITY

If any provision is invalid, the remaining sections remain enforceable.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any right does not waive it.

These Terms constitute the entire agreement between you and AL AMBRA PERFUMES.

SECTION 21 – ASSIGNMENT

You may not transfer your rights under these Terms.

We may assign or transfer rights without notice.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates.

Disputes fall under UAE jurisdiction.

SECTION 23 – HEADINGS

Section headings are for structure only and do not affect interpretation.

SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance of changes.

SECTION 25 – CONTACT INFORMATION

AL AMBRA PERFUMES
AL AMBRA PERFUME TRADING L.L.C

WH No. 14, Leader Real Estate
Dubai Investment Park-1
Dubai, United Arab Emirates

Email: info@alambraperfumes.com
Phone: +971 56 669 5370

Trade License: 766852
VAT Number: 100219556600003

Summary

These Terms establish the legal framework for using AL AMBRA PERFUMES’ services, defining customer responsibilities, limiting liability, and ensuring compliance with UAE commercial and e-commerce practices.