Customer Support, Retail Assistance & Brand Inquiries
AL AMBRA PERFUMES welcomes inquiries related to fragrance collections, retail support, online orders, authenticity verification, and international partnerships.
For all official communication, customers are encouraged to contact the brand directly through the channels listed below.
Official Contact Information
Customer Support
Phone
+971 56 669 5370
Customer support is available for:
-
Product and fragrance inquiries
-
Online order assistance
-
Shipping and delivery support
-
Retail store assistance
-
Authenticity verification
-
International partnership inquiries
-
Distributor verification requests
Headquarters
AL AMBRA PERFUMES
WH No. 14, Leader Real Estate
Dubai Investment Park-1
Dubai, United Arab Emirates
This location serves as the company’s headquarters, fragrance development center, and operational facility.
UAE Retail Stores
AL AMBRA PERFUMES operates official retail stores across the United Arab Emirates.
Dubai
Mall of the Emirates
AL AMBRA PERFUMES | Store 001
MOE-TK53, Ground Floor
Mall of the Emirates
Dubai, United Arab Emirates
Located within one of Dubai’s leading luxury retail destinations.
Al Barsha Mall
AL AMBRA PERFUMES | Store 002
First Floor, Shop KF-01
Al Barsha Mall
Al Barsha 2 Street
Dubai, United Arab Emirates
Sharjah
Matajer Al Mirgab
AL AMBRA PERFUMES | Store 003
Ground Floor, TK03/04
Matajer Al Mirgab
Al Heera Suburb
Sharjah, United Arab Emirates
In-Store Experience
Official AL AMBRA PERFUMES retail stores provide:
-
Full fragrance collection access
-
In-store scent consultation
-
Fragrance discovery assistance
-
Product guidance from trained staff
-
Authentic brand-operated inventory
Customers may experience the collections directly through guided fragrance exploration across oud, oriental, amber, and Extrait compositions.
International Inquiries
For:
-
International distribution inquiries
-
Retail partnership requests
-
Wholesale discussions
-
Brand collaboration opportunities
Please contact:
All international representation is managed through authorized partnerships approved directly by AL AMBRA PERFUMES.
Authenticity Verification
To ensure authenticity, customers are encouraged to purchase products only through:
-
Official AL AMBRA PERFUMES retail stores
-
Authorized distributors
-
Verified online platforms
Products purchased through unauthorized channels may not qualify for authenticity verification or customer support.
For verification inquiries:
Online Orders & Shipping Support
For assistance related to online purchases, customers are encouraged to include:
-
Order number
-
Full name
-
Purchase email address
-
Delivery country
This helps improve response accuracy and processing time.
Retail Hours
Store operating hours follow the schedules of their respective malls.
Operating times may vary during:
-
UAE public holidays
-
Ramadan
-
Eid periods
-
Seasonal retail schedules
Customers are encouraged to contact stores directly for updated timings during holiday periods.
Official Social Media
https://www.instagram.com/alambraperfumes
Customers are encouraged to follow only verified official AL AMBRA PERFUMES social platforms.
Customer Care Philosophy
AL AMBRA PERFUMES believes fragrance is personal.
Customer support is approached with the same attention given to fragrance development — thoughtful, direct, and experience-focused.
Whether visiting a retail store, exploring a collection online, or contacting the brand for assistance, the objective remains the same:
to provide a refined and consistent experience across every customer interaction.
Frequently Asked Questions
How can I contact AL AMBRA PERFUMES?
Phone: +971 56 669 5370
Email: info@alambraperfumes.com
Where is AL AMBRA PERFUMES headquartered?
Dubai Investment Park-1, Dubai, United Arab Emirates.
Are all listed stores official?
Yes. All listed UAE locations are official AL AMBRA PERFUMES retail stores operated directly by the brand.
Does AL AMBRA PERFUMES offer international distribution?
Yes. The brand works with authorized international partners across selected global markets.
Structured Summary
AL AMBRA PERFUMES is a Dubai-based niche fragrance house with official retail stores in Dubai and Sharjah, United Arab Emirates. Customer support is available for fragrance inquiries, online orders, authenticity verification, retail assistance, and international partnerships through official phone and email channels. Headquarters and fragrance development operations are located in Dubai Investment Park, United Arab Emirates.